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Privacy Policy for Datalastic

At Datalastic (hereinafter may be referred to as “Datalastic,” “we,” “our,” or “us”), protecting your privacy and personal data, and compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website “www.datalastic.com” (the Website) or use our APIs, databases, and related services (together, the “Services”).

By visiting our Website, contacting us for support or any other inquiry, or using our Services, you agree to the practices described in this Privacy Policy.

This Privacy Policy explains:

  • The personal data we collect
  • Why and how we process it,
  • How long do we retain it,
  • Your rights under applicable laws
  1. The Personal Data We Collect

We may collect the following categories of data:

  • Information you provide directly
    • Name, company name, billing address, email address,
    • Content of messages when contacting us
  • Information collected automatically
    • IP address, browser type, device type, country of access
    • Log files about how you use our Services (API usage, access times, clicks, etc.)
    • Cookies and similar technologies (see Article 7. Cookies and Tracing)
  • Payment information
    • Payment processing is handled by trusted third-party providers (we do not store full payment card details).
  • Optional information
    • Marketing preferences
    • Feedback or survey responses

We retain your personal data only for as long as necessary to provide our Services, comply with legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements. The exact retention period varies depending on the type of data and the applicable legal requirements.

  1. How We Use Your Data

We use your personal data for:

  • Providing Services – to create and manage your account, deliver API keys and database access so you can access the Services, process orders and issue invoices, and ensure proper functionality.
  • Improving Services – to analyze usage, troubleshoot, and optimize performance.
  • Communications – to send you updates, respond to support requests, or notify you of changes.
  • Marketing (with consent) – to send newsletters, promotions, or product information. You can opt out at any time.
  • Legal & Security purposes – to detect fraud, comply with legal obligations, enforce our Terms of Service, and protect against misuse.
  1. Legal Basis for Processing (GDPR)

We determine the purposes and means of processing your personal data in accordance with GDPR and other applicable laws.

We process your personal data only when we have a lawful basis:

  • Contractual necessity (Article 6(1)(b)) – to provide and deliver our Services.
  • Legitimate interest (Article 6(1)(f)) – where processing is necessary for our legitimate business purposes, such as analytics, service improvement, and fraud prevention.
  • Consent (Article 6(1)(a)) – for optional marketing communications where you have given us clear consent for processing, for example, to receive optional marketing communications.
  • Legal obligation (Article 6(1)(c)) – where required by law or regulation.
  1. How We Share Your Data

We may share personal data only when necessary and with appropriate safeguards:

  • Service providers – payment processors, cloud hosting providers, customer support tools, email platforms.
  • Affiliates & business partners – only in anonymized or aggregated form unless you consent otherwise.
  • Legal authorities – if required to comply with legal obligations or defend against claims.
  • International transfers – if your data is transferred outside the EU/EEA, we ensure compliance with GDPR (e.g., Standard Contractual Clauses or adequacy decisions).

We do not sell your personal data in any way.

  1. Cookies and Tracking

Our Website uses cookies to improve user experience and analyze site traffic.

Information collected via cookies includes:

  • Browser type and language,
  • IP address or proxy,
  • Country or region,
  • Referral source,
  • Pages visited and links clicked,
  • Timestamps of visits.

The data collected via cookies is used to improve Website performance, enhance and tailor user experience, and understand regional demand in our Services.

You can control or disable cookies at any time in your browser settings.

Advertisers may use cookies on our Website. We do not control third-party cookie practices.

  1. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

  • Access – request copies of your personal data.
  • Rectification – request corrections to inaccurate data.
  • Erasure – request deletion of your personal data (under certain conditions).
  • Restriction – request limitation of processing.
  • Portability – request transfer of your data to another provider.
  • Objection – object to processing, including for direct marketing.
  • Withdraw consent – when processing is based on consent.
  • Complaint – lodge a complaint with a Supervisory Authority if you believe your rights are being infringed.

California residents (CCPA) additionally have the right to request disclosure of data categories, request deletion, and request that their data not be sold.

We will respond to all valid requests promptly. To exercise these rights, contact us at support@datalastic.com.

  1. Children’s Privacy

Our Services are not directed at children under 15 years old, and we do not knowingly collect data from them. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

  1. Data Security

No online service can guarantee 100% security. However, we implement the necessary technical and organizational measures to protect your data, including encryption, secure servers, staff training, and access controls.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the Website or by email, where required by law. The “last updated” date at the top will always reflect the latest version.

  1. Contact Us

For questions, concerns, or to exercise your rights, don’t hesitate to get in touch with us at support@datalastic.com

Cookie Policy for Datalastic

This is the Cookie Policy for Datalastic, accessible from https://www.datalastic.com/cookies-policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookiesIf you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookiesWe use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Orders processing related cookiesThis site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys related cookiesFrom time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookiesWhen you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookiesIn order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.For more information on Google AdSense see the official Google AdSense privacy FAQ.

If you are still looking for more information then you can contact us through email.

  • Email: support@datalastic.com